Engaging with Enquiries – The ABCs of Real Estate

Can we talk about it?

Real estate agents are trained to “Always Be Closing” – pushing hard for the deal. But as a private seller, your job isn’t to close fast – it’s to open up a meaningful conversation. Think of ABC as “Always Be Conversational.”

When a buyer makes an enquiry, it’s not just about giving info – it’s your chance to learn about them. Ask open-ended questions:

  • “Are you currently house-hunting or just starting to look?”

  • “What kind of timeframe are you working with?”

  • “Have you spoken to your bank or a broker yet?”

You’re not being nosy – you’re qualifying them. Are they serious or just browsing? Are they financially ready or dreaming out loud? The more you know, the better you can tailor the conversation, and save yourself time.

Stay friendly, listen more than you talk, and keep the tone relaxed. It’s not about selling to someone – it’s about seeing if there’s a fit. Because in FSBO, you’re not a pushy agent – you’re a real person selling a home. And people respond to that.

A quick note before you dive in:

We share what we’ve learned to help property owners make confident decisions — but we don’t yet know your personal goals or financial situation. So while we hope our advice gets you thinking in the right direction, it’s general in nature and not legal or financial advice.

We’d honestly hate to see anyone make a big decision based purely on what’s on our website — so let’s talk! Book a chat with one of our Owners Agents and we’ll look at your situation together, create a plan that fits, and help you sell with clarity and confidence.